GDPR & Cookie Policy

ALLPHONEREPAIRS.COUK  31/10/2023 GDPR Policy

1. Introduction

ALL PHONE REPAIRS is committed to protecting the privacy and personal data of our customers and employees. This GDPR policy outlines how we collect, store, process, and protect personal data in compliance with the General Data Protection Regulation (GDPR).

2. Data Collection

We collect personal data from our customers for the following purposes:

• Customer name and contact information for order processing and communication.
• Billing and payment information for completing transactions.
• Device information for product warranty and technical support.
• Marketing and newsletter subscriptions with customer consent.

3. Data Usage

We use personal data for the following purposes:

• To process orders and deliver products.
• To provide technical support and warranty services.
• To send marketing communications with customer consent.
• To comply with legal obligations.

4. Data Security

We take measures to ensure the security of personal data, including:

• Secure storage of data on encrypted servers.
• Limited access to customer data on a need-to-know basis.
• Regular data security training for employees.

5. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected. We periodically review and delete outdated data.

6. Data Subject Rights

Customers have the following rights under GDPR:

• Right to access and obtain a copy of their personal data.
• Right to rectify inaccuracies in their personal data.
• Right to erase their personal data under certain circumstances.
• Right to restrict processing of their personal data.
• Right to data portability.
• Right to object to the processing of their personal data.

7. Consent and Opt-Out

We obtain explicit consent from customers before collecting or processing their personal data. Customers can opt out of marketing communications at any time.

8. Data Protection Officer

[Your Shop’s Name] has appointed a Data Protection Officer (DPO) who is responsible for ensuring GDPR compliance. You can contact the DPO at [DPO contact information].

9. Data Breach Notification

In the event of a data breach, [Your Shop’s Name] will promptly notify affected individuals and relevant authorities as required by GDPR.

10. Updates to the Policy

This GDPR policy may be updated from time to time. Customers will be informed of any changes.

11. Contact Information

For questions or requests related to personal data and GDPR, please contact us at [Contact Information].

By adopting and adhering to this GDPR policy, [Your Shop’s Name] is committed to protecting the personal data and privacy of its customers and ensuring GDPR compliance.

31/10/2023